Treks Ausangate
Terms and Conditions
Please read these Terms and Conditions carefully. They establish the contractual relationship between you and TREKS AUSANGATE for all travel services booked
Conditions of Service
The purchase of tours to Ausangate is in US Dollars and is subject to change without prior notice.
Responsibilities
TREKS AUSANGATE does not take responsibility for additional costs due to unfavorable weather conditions, natural catastrophes, strikes, accidents, illness, injury, loss of personal items, etc. It is the client’s responsibility to carry Travel Insurance to cover these types of events. We reserve the right to modify or cancel the program due to any of the unforeseen conditions listed above.
Please note that no reimbursements are given when cancellations occur or for any unused services. TREKS AUSANGATE will do everything possible to ensure a safe and enjoyable trip but we will not accept any responsibility for damages, injuries, losses, or expenses due to delays, for any cause whatsoever, this applies to any person or property in connection with any service we or our intermediaries provide, which result directly or indirectly from acts of God or forces mayor.
Travel Insurance
Full Travel Insurance is considered mandatory, which includes cover, under most circumstances, against the loss of deposit or cancellation charges. Please note that no reimbursements are given when cancellations occur or for any unused services.
Travel Insurance is strongly recommended. TREKS AUSANGATE will take all reasonable care in providing service to our clients to avoid accidents, illness, and loss of personal property and will only employ suitably qualified staff to our clients avoid accident, illness, and loss of personal property and will only employ suitably qualified staff.
Fitness and medical conditions
You must inform TREKS AUSANGATE of any medical problems or allergies you may have. You must be in good physical health and, if your health is in doubt, you must consult a doctor. If you are over the age of 70, you will need to provide us with a medical certificate of good health.
You are responsible for evaluating whether a Tour is right for you. You should consult your doctor to confirm your fitness to travel and participate in planned activities. You should ask your doctor for advice on vaccinations and medical precautions. The company does not provide medical advice. It is your responsibility to assess the risks and requirements of each aspect of the trip based on your particular circumstances, limitations, physical condition, and medical requirements.
TREKS AUSANGATE reserves the right to deny you permission to travel or participate in any aspect of a trip at any time and at your own risk if the company determines that your physical or mental condition renders you unable to travel or represents a danger to himself or for others.
Privacy
TREKS AUSANGATE does not share your private information with any government or private agency that is not involved in providing you with the tourist services requested by you.
Payment methods
Our system accepts several credit and debit cards and they are the only accepted cards: Visa, Mastercard, American Express, and Diners Club. Personal checks, phone orders, wire transfers, and any other payment method are not accepted.
A 5% card fee will be added to all credit or debit card payments (PayPal payments have an additional charge of 8%.), this is for the pre-payment (booking deposit) or the remaining balance of your tours.
Peru’s credit card payment systems are fairly new, expensive, and unreliable. Payments made in cash must be completed at least two days before the start of your tour. Cash payments are encouraged to maximize our operational capabilities. We understand that you may feel uncomfortable carrying large sums of cash, but in Peru, almost all payments, be it food, transportation, and labor, are made in cash.
Cancelation Policy
The terms of cancellations are defined by the advance notice with which we are notified. No matter the cause, cancellations have different penalties that you «our client» agree to abide by.
Conditions of Service
Cancelation Made by Client for Ausangate full-day tours and Ausangate Multi-day Treks
- Our policy is flexible, you can cancel the tour up to 48 hours before the start of your trip, and 100% of your payment will be refunded.
- Cancelation of the tour within 48 hours before the departure date incurs a loss of 100% of the total tour cost paid.